Support Services
If you are in immediate danger or at risk of harm call Triple Zero (000).
If cyberbullying is making you feel very distressed and anxious, and you’re finding it difficult to cope, please call one of the below support services.
For everyone
eSafety Commissioner
The eSafety Commissioner is committed to empowering all Australians to have safer, more positive experiences online.
You can visit their website to report cyberbullying, follow them on social media, or subscribe to their newsletter to stay up-to-date with issues relating to online safety.
- Report cyberbullying
- Help in languages other than English
- Help in easy English
- YouTube
- Subscribe
Lifeline
Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24/7 crisis support and suicide prevention services.
- Phone 13 11 14 (24 hours, 7 days)
- Chat (7pm to midnight AEST, 7 days)
- Text service (6pm to midnight AEST, 7 days)
Beyond Blue
Beyond Blue provides information and support to help everyone in Australia to achieve their best possible mental health, whatever their age and wherever they live.
- Phone 1300 224 636 (24 hours, 7 days)
- Chat (3pm to 12am, 7 days)
- Join a community forum
For children and young people
Kids Helpline
Kids Helpline provides free, private and confidential phone and online counselling service for young people aged 5 to 25.
headspace
headspace provides free online and telephone support and counselling to young people aged 12 to 25 and their families and friends.
- Phone 1800 650 890 (9am to 1am Melbourne time, 7 days)
- Register to access the eheadspace online chat function.
- Group chat
- Yarn Safe for Aboriginal and Torres Strait Islander young people
- Find a centre
For parents and carers
Parentline
Parentline is a confidential telephone service providing professional counselling and support in Queensland and the Northern Territory.
- Phone 1300 301 300 (8am to 10pm, 7 days)
- Chat (8am to 9pm, 7 days)
- Register for online training
ReachOut for Parents
ReachOut offers free and confidential support over the phone and online. A professional who is experienced in supporting families will assist you to create an action plan to help you support your children through a tough time.
Triple P
Triple P is an internationally acclaimed parenting program which is free to all Queensland parents and carers of children up to 16 years of age.
For educators
- eSafety Commissioner's eSafety education portal
- Be Deadly Online information for Aboriginal and Torres Strait Islander students
- Beyond Blue 'Be You' mental health resources
- Bullying. No Way!
- headspace schools
- Kids Helpline cyberbullying and bullying portal
- Kids Helpline @ School
- Preventing bullying and violence
- ReachOut Schools
- SBS cyber safety discussion guides
- Stand out from the crowd action plan (PDF, 149KB)
- Student Wellbeing Hub